Shipping policy

SHIPPING POLICY

ORDER PROCESSING: Please allow 24 hours to process your order. Expect an email within 2-4 days to let you know your order is on the way!

STORE PICKUP -  If you wish to pick up an order, an address will be provided. Orders can be picked up daily. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY  During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 20 miles of our shop.  If the local delivery option does not show up during checkout, your order is not eligible for local delivery.   When your order is ready for delivery, you will receive an email with real-time tracking  information.  

FLAT RATE SHIPPING  Orders are generally shipped within 2-4 days using UPS or USPS.   Postal services’ delivery standard is 2 -7 days.  A handling fee of $3.00 applies to orders shipping  to anywhere in the Continental US. We do not ship outside of the US at this time.    

DOMESTIC SHIPPING RATES AND ESTIMATES:  We offer $3 flat rate  shipping within the continental United States. 

REFUNDS, RETURNS AND EXCHANGES  We accept returns up to 10 days after delivery, if the item is unused and in its original  condition, and we will refund the full order amount minus the $5.00 restocking fee.  In the event that your order arrives damaged in any way, please email us as soon as possible  at thegarmentbird@gmail.com with your order number and a photo of the item’s condition. We  address these on a case-by-case basis, but will try our best to work towards a satisfactory  solution.  If you have any further questions, please don't hesitate to contact us at thegarmentbird@gmail.com.